HR Staffing Dashboard | October 2025 | Real-time Workforce Metrics & KPI Tracking
Customer Support shows critical turnover at 30%, with only 2-year average tenure — the lowest across TechNova. Combined with a 5-person staffing gap, this department requires urgent intervention. Sales & Business Development at 27.8% and Marketing at 25% also exceed acceptable thresholds. The pattern suggests potential issues with realistic job previews, onboarding quality, or role clarity in client-facing positions. First-year attrition of 25% indicates new hires aren't getting an accurate picture during recruitment, directly linking to Question 3's recommendation for realistic job previews.
| Department | Current Staff | Required | Gap | Joined (12mo) | Left (12mo) | Turnover % | Avg. Tenure |
|---|---|---|---|---|---|---|---|
| Software Development | 58 | 65 | -7 | 18 | 10 | 17.2% | 2.4 yrs |
| Customer Support | 20 | 25 | -5 | 7 | 6 | 30% | 2.0 yrs |
| Project Management | 22 | 25 | -3 | 5 | 3 | 13.6% | 2.9 yrs |
| Data Analytics | 28 | 30 | -2 | 6 | 4 | 14.3% | 3.1 yrs |
| IT Infrastructure / Cloud Ops | 20 | 22 | -2 | 4 | 3 | 15% | 3.5 yrs |
| Sales & Business Development | 18 | 20 | -2 | 6 | 5 | 27.8% | 2.2 yrs |
| HR & Recruitment | 8 | 9 | -1 | 2 | 1 | 12.5% | 3.8 yrs |
| Marketing & Communications | 8 | 9 | -1 | 3 | 2 | 25% | 2.6 yrs |
| Finance & Administration | 10 | 10 | 0 | 1 | 1 | 10% | 4.5 yrs |
| Executive Leadership | 2 | 2 | 0 | 0 | 0 | 0% | 5.8 yrs |
| Total | 184 | 217 | -33 | 52 | 35 | 19% | 3.1 yrs |